1. Introduction
Welcome to E-Tax Samadhan. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you:
- Identity Data: First name, last name, title
- Contact Data: Email address, telephone numbers, business address
- Technical Data: IP address, browser type, time zone, operating system
- Usage Data: Information about how you use our website and services
- Financial Data: PAN, GST number (when provided for our services)
- Document Data: Files and documents you upload through our contact form
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide tax, legal, and financial services you have requested
- To communicate with you about our services
- To comply with legal and regulatory obligations
- To improve our website and services
- To send you marketing communications (only with your consent)
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. All sensitive data is transmitted through secure SSL encryption. We limit access to your personal data to those employees and partners who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. As per Indian tax law requirements, we may need to retain certain client data for up to 7 years.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
7. Third-Party Links
Our website may include links to third-party websites (such as government portals). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
8. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
E-Tax Samadhan
212 Diamond Trade Centre, Near Janjeerwala Square
Indore - 452006, Madhya Pradesh, India
Email: hello@etaxsamadhan.com
Phone: +91 98276 62865
10. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top of this privacy policy.